Defective Products

We expect the products we buy to be safe and in good condition, but this isn’t always the case. Any product from cosmetics to hairdryers to sofas can cause injury if it isn’t up to scratch. You can also claim compensation if you are injured by a service provider such as a beautician or hairdresser.

The Consumer Protection Act 1987 is the relevant UK act that introduced strict liability for damage arising from defective products in the UK.

The Consumer Protection Act covers all consumer goods, including pharmaceutical products and medical devices such as artificial hip components and pacemakers.  It also covers goods used in the workplace and products which comprise another product, such as engine parts.  A product will be considered to be defective if, when it was supplied, it did not meet the legitimate expectations of persons generally using it, taking into consideration the manner in which and the purposes for which the product was marketed, and any instructions or warnings which accompanied the product.

You can sue under the Consumer Protection Act for compensation, death, personal injury and damage to private property, providing the amount of personal injury or damage to property is valued at £275 or more.

More serious injuries, resulting in life-long incapacity affecting someone’s ability to work and to care for themselves, will attract the largest awards. These are the ones which are usually reported by the press and will consist mainly of compensation for future losses and expenses. The two biggest items are often costs of care and loss of earnings.

If you recover well from your injury, however serious it was at first, then your potential claim maybe limited to a claim for general damages, plus perhaps some loss of earnings and incidental expenses.

To discuss your claim please contact our specialist solicitors using the online enquiry form above, by e-mailing personalinjury@abacus-law.co.uk or calling to speak to us on 0161 833 0044.